If it shows NA, then deploy a config policy for the Intune Company Portal.
For iOS/iPadOS ADE devices, ensure that the user is listed as Enrolled by User in the Intune devices Overview pane. If user is over the set limit then delete any stale records that are no longer needed. 
Select the affected user and click Devices. Navigate to Azure Active Directory Users. Make note of the value set for Maximum devices per user. Navigate to Azure Active Directory Device Settings. Check if the user is over the Azure Active Directory (Azure AD) device limit:. For Windows BYOD devices, the user needs to add a Work account to the device. If the app does not display in the Company Portal, ensure the app is deployed with Available intent and that the user is accessing the Company Portal with the device type supported by the app. If you have app installation problems, consider the following actions: 
User Group targeted app installation does not reach device You can also access the Troubleshoot directly in your browser with this URL.
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